Direct Patient Care

Dr. Fran Kendall and VMP Genetics Direct Patient Care providing diagnosis and management of children and adults with mitochondrial, Ehlers-Danlos syndrome, connective tissue, metabolic, and other rare genetic disorders.


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"Practice old fashion medicine for rare diseases

utilizing the latest technology when appropriate for the patient" 

 

 

 

 VMP Genetics Direct Patient Care is led by a pioneer in the field, Dr Fran Kendall. We are a unique practice in many ways, not in just the complex areas of medicine we are focused on or the services we provide to adults and children. We are completely independent from the politics of large institutions and have no laboratory affiliation so we avoid the conflict of interest or financial incentive in the tests that we may order.

The majority of our patients are seen face to face with Dr Kendall in our clinical office just outside Atlanta, Georgia. While it is always preferable to have a face to face in the office appointment that lasts 60-90 minutes one on one with Dr Kendall, we understand that some of our patients may experience challenges travelling which makes a remote second opinion an option for them. Unlike typical stale second opinions, we schedule Dr Kendall to consult with you one on one for at least an hour or more via telephone or Skype. Our novel approach has allowed Dr Kendall to help people from Moscow to Hong Kong and South Africa to Anchorage. 

We also offer hybrid telemedicine options where a patient is seen in the office once every two years and has telemedicine consults between those 2 years which drastically reduces the travel expenses & time off of work, but also the physical toll that travel can inflict on medically fragile patients. 

In the past, because of the rarity of these disorders and the lack of specialists to care for the population, many patients were required to travel far distances to see a medical expert -- losing wages and engendering airfare, hotel and other travel costs.  Others were bed bound or simply could not travel resulting in no access to necessary medical information and care.  “Many areas of the country do not have qualified specialists.  Those specialists have limited or no experience at all with these disorders,” explained Dr. Kendall. Understanding the disease process, being aware of and knowledgeable in the latest testing technologies, and implementing preventative measures can have a drastic impact not only on quality of life for an affected individual but for their healthcare costs in general.  Gaining access to a specialist in this areas of medicine is vital. 

“Not all areas of medicine are amenable to this model,” says Dr. Kendall.  “However, a large component of genetics involves education and that can be done by enabling the patient to "travel" to the specialists office utilizing technology.”

Although the price tag for healthcare continues to rise, we have devised innovative processes that keep our overhead low enabling us to pass on the savings to you. Ever on the hunt for innovative services enables us to provide excellence in healthcare to an undeserved population in a cost-effective fashion. 

To further contain costs, VMP does not employ a sizable staff to deal with the myriad of issues that insurance companies propagate.  VMP Genetics Direct Patient Care is a fee for service model much like a dentist office where we provide the patient with a claim form (Form 1500) that they file directly with their insurance for reimbursement. We have GAP or In Network request letters that you can file with insurance before the appointment which may increase the amount of your reimbursement. We understand that a fee for service may be difficult at times for some families; therefore, our patient advocates will be happy to discuss payment arrangements with you.

“I am very excited about the widespread impact our model has created for patients and their quality of life.  Instead of limiting a patient to a practice that is local to them, technology allows patients to travel to a specialist uniquely qualified in the specific area of medicine that they require. Overall, we are able to provide more care to a greater number of patients at a dramatically lower cost to the healthcare system.” Dr. Kendall relayed. 

We will be honored to listen to your case and discuss how we many be able to help. Email mjk at vmpgenetics.com, call 404.793.7800 ext 702, or use the Contact tab on this website to learn more.